1. The pipe gets bigger

business-and-it.jpg
alphaspirit - Fotolia
Bandwidth speeds will increase, and prices decrease, resulting in a continually improving virtual experience.

2. Getting more at home in Zoom

online-zoom-meeting.jpg
Ģirts Raģelis/Girts - stock.adobe.com
Virtual meetings will continue to be popular. Firms will formalize their processes and agendas, creating a better client experience.

3. Opportunities in blockchain and crypto

Bitcoin
Picasa/3dsculptor - Fotolia
Blockchain and crypto will grow exponentially, increasing consulting, financial reporting and tax compliance opportunities.

4. Efficient and effective

RPA robotic process automation dial
Olivier Le Moal/Olivier Le Moal - stock.adobe.com
Automation and continuous process improvement will lead to competitive advantages for firms that are innovative and focused beyond optimization.

5. Hearing from IT and marketing

Joining hands in a circle art
Konstantin Postumitenko/Prostock-studio - stock.adobe.com
Technology and marketing get seats at the table, and must lead at a higher level and produce agile results. Technology and marketing must co-elevate to reach their potential.

6. From vendor to partner

A close up of two people shaking hands.
Vendor relationships are strategic and must be managed from a strategic rather than a transactional perspective.

7. Spatial technologies

Spatial technologies will augment physical spaces and relationships.

8. 2+2=5

Technology gap
Sergio Donà/itestro - stock.adobe.com
Emerging technology will accelerate and enable innovative firms through a convergence of multiple technologies (e.g., robotics, machine learning and process improvement).

9. Data everywhere

data-small.jpg
Nikita Gonin/ninog - Fotolia
Business intelligence and data analytics continue to grow in importance to all service lines. Data is an asset.

10. Know where you're going

p19j2j3ns58kr1b4v1ti41np21dm98.jpg
A vision, strategic plan and IT roadmap are essential, along with an innovative process.
MORE FROM ACCOUNTING TODAY