Tech news: Wolters Kluwer adds conversational AI

Wolters Kluwer Tax and Accounting announced the launch of a new conversational AI feature in CCH AnswerConnect. The new conversational AI feature allows tax professionals to engage in back-and-forth text chat conversations within CCH AnswerConnect. The conversational AI enables users to ask follow-up queries and refine search results without needing to start over. In this way, users can address complex tax questions with gen AI powered answers, drawn from Wolters Kluwer's proprietary, continuously updated research library, with direct access to the sources referenced to generate the response. Users can also summarize any of the sources with one click.

Accounting and tax solutions provider HubSync announced a host of new enhancements to its product suite. They include HubSync Gateway improvements such as delivery of news, thought leadership from CPA firms and clients, and targeted content delivery to clients; direct integration with Outlook for file sending and requesting; new shared link capabilities with customizable security settings; streamlined digital signatures with My Signatures; AI summarization and enhanced routing for attachments, paired with advanced security at both database and folder levels; and an enhanced Engagement Letter Wizard that offers a holistic view of all client-related entities, enabling integration of detailed client information, including fees and tax jurisdictions, directly into letters, appendices, and exhibits. 

Crowe, a Top 25 Firm, announced it has teamed up with cyber risk analysis firm X-analytics to launch Crowe Cyber Economic Risk Analyzer. It is intended to enable organizations to connect their cyber risk management initiatives with business-aligned, risk-reducing strategies, allowing them to quantify, prioritize, and mitigate cyber risk within their existing ServiceNow platform environments. Specifically, the solution translates complex cyber risks into clear economic exposure metrics for informed decision-making; integrates actionable insights into workflows to prioritize mitigation actions based on their risk-reducing value; and delivers cyber risk insights for effective oversight and governance in the boardroom. The solution is now available for download on the ServiceNow Store.