Jeff McKenzie is vice president of business process automation at Quadient. He has more than 20 years of experience helping SMBs improve their customer communications, with a focus on providing digital transformation services and technology that optimize and automate operations and enhance the customer experience. Reach him at j.mckenzie@quadient.com.
Providing your clients with tangible actions they can take to improve cash flow may be one of the most important and impactful pieces of advice you can give.